Privacy Policy

1. Introduction

NHD Consulting (“we”, “us” or “our”) is committed to protecting your personal data. This Privacy Policy applies to our website, https://nhdconsulting.sg/, and to personal data collected through our enquiries, consultations, marketing services, training programmes, ERP-related services and other business communications.

We collect, use and disclose personal data in a manner that is consistent with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable laws.

2. Personal data we may collect

We may collect the following types of personal data:

• Name, email address, phone number and company name when you submit a contact form or enquiry.
• Details about your business, marketing needs, training requirements or ERP requirements.
• Information you provide when requesting a consultation, proposal, quotation or demo.
• Communications exchanged by email, phone, WhatsApp, meeting notes or other channels.
• Technical information such as IP address, browser type, device type, pages visited and website usage data.
• Cookie and analytics data collected through our website, where applicable.

3. How we use your personal data

We may use your personal data for purposes including:

• Responding to your enquiries and providing requested information.
• Providing our marketing, AI transformation, training and ERP-related services.
• Preparing proposals, quotations, service agreements and consultation materials.
• Managing client relationships and administrative records.
• Sending service updates, follow-ups or business communications where permitted.
• Sending marketing communications where you have consented or where permitted by law.
• Improving our website, services, training programmes and client experience.
• Complying with legal, regulatory, accounting or record-keeping obligations.
• Protecting the security and integrity of our website and business operations.

4. Consent

By submitting your personal data through our website, forms, email or other communication channels, you consent to the collection, use and disclosure of your personal data in accordance with this Privacy Policy.

You may withdraw consent at any time by contacting us using the details below. However, withdrawing consent may affect our ability to provide certain services or respond to your enquiries.

5. Disclosure of personal data

We do not sell your personal data. We may disclose your personal data to selected third parties where necessary or permitted, including:

• Service providers that help us operate our website, forms, hosting, CRM or communication tools.
• Professional advisers, accountants or consultants where required for business or legal purposes.
• Technology partners or vendors where needed to deliver a requested service or solution.
• Government authorities, regulators or courts where required by law.

Where third parties process personal data on our behalf, we take reasonable steps to ensure that your personal data is protected in accordance with applicable data protection obligations.

6. Cookies and analytics

Our website may use cookies or similar technologies to improve user experience, remember preferences and analyse website performance. This may include tools such as Google Analytics, marketing pixels or other measurement technologies.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the website function.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, accounting, tax or regulatory requirements.

When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it securely.

8. Data security

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, misuse, loss, disclosure or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. International transfers

Some of the tools or service providers we use may store or process data outside Singapore. Where personal data is transferred internationally, we take reasonable steps to ensure that the data continues to receive a standard of protection comparable to that under the PDPA.

10. Your rights

Subject to applicable law, you may request to:

• Access personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Withdraw consent for certain uses of your personal data.
• Request deletion of personal data, subject to legal or business retention requirements.
• Opt out of marketing communications where applicable.

To make a request, please contact us using the details in the “Contact Us” section below.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external websites you visit.

12. Children’s privacy

Our website and services are primarily intended for businesses, professionals and students seeking marketing, training or technology services. We do not knowingly collect personal data from children without appropriate consent. If you believe a child has submitted personal data to us, please contact us so we can take appropriate action.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or business practices. The updated version will be posted on this page with a revised “Last updated” date where appropriate.

14. Contact us